Privacy Policy

This Privacy Policy explains how CELTERNITY AI SDN. BHD. (1639441-P) ("Celternity", "we", "us") collects, uses, discloses, and safeguards your information when you visit celternity.ai, join our community, attend our events, or use Celternity AI ("the Services").

By using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Services.

Information you provide: name, email, organisation, location, role, and any details you submit through our forms, membership requests, or event registrations.

Information collected automatically: device and usage data such as IP address, browser type, pages visited, and interactions, gathered through cookies and similar technologies.

Health-related context: where you choose to interact with Celternity AI, we process the questions and content you submit to provide responses. We do not seek to collect sensitive health data beyond what you voluntarily share.

To provide, operate, and improve the Services; to respond to enquiries and process membership and event registrations; to personalise content and AI responses; to communicate updates about Seasons, events, and the community; and to maintain security and comply with legal obligations.

Celternity AI may use third-party model providers to generate translations, explanations, and summaries. Content you submit to the AI may be transmitted to these providers solely to produce a response. We do not use your private submissions to train public models without your consent.

AI outputs are for educational purposes and do not constitute medical advice. Always consult a qualified healthcare professional.

We do not sell your personal information. We may share it with service providers who process data on our behalf (e.g. hosting, analytics, email, AI providers) under appropriate safeguards, and where required by law or to protect our rights.

We use essential cookies to operate the site and optional analytics cookies to understand usage. You can control cookies through your browser settings; disabling some may affect functionality.

We retain personal information only as long as necessary for the purposes described or as required by law, and we apply reasonable technical and organisational measures to protect it. No method of transmission or storage is completely secure.

Subject to applicable law (including Malaysia's Personal Data Protection Act 2010), you may request access to, correction of, or deletion of your personal data, and may withdraw consent to certain processing. To exercise these rights, contact us using the details below.

As a Southeast Asia–focused community using global infrastructure, your information may be processed in countries other than your own. We take steps to ensure appropriate protection wherever data is processed.

We may update this Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.

Questions about this Policy or your data? Email hello@celternity.ai.